Find answers to common questions about our products, shipping, returns, and more
Our products are printed on-demand and shipped within 2-3 business days. Delivery typically takes 5-10 business days for domestic orders and 10-20 business days for international orders.
Yes! We ship to most countries worldwide. International shipping rates and delivery times vary by location. You'll see exact costs at checkout.
Domestic shipping starts at $4.99. International shipping varies by country and weight. Free shipping is available on orders over $50 for domestic customers.
Absolutely! You'll receive a tracking number via email once your order ships. You can also track your order through your account dashboard.
We offer a 30-day return window for all orders. Items must be unworn, unwashed, and in original condition with all tags attached.
Contact our customer service team within 30 days of delivery. We'll provide you with a return label and instructions. Return shipping is free for domestic customers.
Yes! We can exchange items for different sizes or styles. Exchanges are processed within 2-3 business days of receiving your return.
Refunds are processed within 3-5 business days of receiving your return. It may take 5-10 business days for the refund to appear on your statement.
Use our detailed size chart below to find your perfect fit. Measure your chest width and compare it with our measurements. When in doubt, size up for a comfortable, relaxed fit.
| SIZE | WIDTH | LENGTH |
|---|---|---|
| XS | 16" | 26.5" |
| S | 18" | 28" |
| M | 20" | 29.25" |
| L | 22" | 30.25" |
| XL | 24" | 31.25" |
| 2XL | 26" | 32.5" |
| 3XL | 28" | 33.5" |
| 4XL | 30" | 34.5" |
MEASUREMENTS IN INCHES
Our sizes follow standard American sizing and are designed to be true to size. The measurements above represent the actual garment dimensions. For a relaxed fit, we recommend sizing up one size.
We can notify you when your size becomes available. Simply click “Notify When Available” on the product page and we'll send you an email.
Currently, we offer standard sizing options from XS to 4XL. If you need a custom fit outside these ranges, please contact our customer service team for assistance.
Machine wash cold with like colors. Use mild detergent and avoid bleach. Tumble dry on low heat or air dry for best results.
Yes, but use low heat and iron on the reverse side. Avoid ironing directly on printed designs to preserve their quality.
Treat stains immediately with a mild stain remover. Avoid harsh chemicals that could damage the fabric or print.
With proper care, our high-quality prints will last for years. Follow care instructions and avoid excessive heat or harsh detergents.
We use premium, sustainable materials including organic cotton, recycled polyester, and eco-friendly fabrics. All materials meet our high quality standards.
Our prints use advanced technology that ensures long-lasting durability. They're designed to withstand regular washing and wear without fading or cracking.
Yes! We're committed to sustainability. We use eco-friendly materials, sustainable printing processes, and minimize waste in our production.
All products come with a 30-day satisfaction guarantee. If you're not completely satisfied, we'll make it right.
Log into your account and visit the “Orders” section, or use the tracking number sent to your email. You can also contact us for order status updates.
Orders can be cancelled within 2 hours of placement if they haven't been processed yet. Contact customer service immediately for cancellation requests.
You can create an account during checkout or by visiting the “Sign Up” page. Having an account makes it easier to track orders and manage returns.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely through Shopify's payment system.
Our customer service team is available via email at support@hypocritical-outfitters.com or through our contact form. We typically respond within 24 hours.
Our customer service team is available Monday through Friday, 9 AM to 6 PM EST. We also monitor emails and support requests on weekends.
Currently, we offer email support and contact forms. We're working on adding live chat functionality to provide even better customer service.
Yes! While we primarily use email for efficiency, we're happy to schedule phone calls for complex issues. Just let us know your preference.
Can't find what you're looking for? Our customer service team is here to help!